Responsibilities

• Oversee the performance of ground handling agents
• Ensure flights are operated according to company safety requirement
• Provide good customer services by airport staff under his/her leadership in various situation
• Assist in compiling reports and reporting information to headquarters about daily operations
• Instruct and monitor ground handling agents service performance
• Monitor the staff performance of his/her subordinates
• Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members

Requirements

• Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred
• Able to work independently under high pressure
• Customer-oriented with excellent communication and presentation skills
• Fluency in English and local language (both written and oral) are required
• Proficient in MS Excel, Word and PowerPoint
• Willing to take shift duties